A White Paper by Scott Andrews, Founding Director of ARRiiVE
Challenge To Be Your Best
Are you an
emerging company? Or, are you launching a new division of services or products?
If you answer yes to these questions, ARRiiVE is focused on helping you
achieve your business aspirations.
How effective is your company vision?
How productive are your employees? How clear and direct is
communication at your company?
you knew there was a model and plan where you could match your company's deepest values with your
employees' productivity and thereby improve your profitability and
quality of experience with your company, how quickly would you take
action? Would you take action now?
Then you're in the right place! Read on to learn about this
1: Understanding The
Today's organizational standard: The Pyramid
The Pyramid Model is the standard model used in
most government and business organizations across the world. The challenge
most organizations face is, in fact, systemic.
Organizational challenges resulting from pyramid
|Most organizations today are built upon a model known as the "pyramid"
model. The funnel goes down and out until you reach the customer. Some
organizations claim to be a reverse-pyramid (customer on top) but they still
fail to be able to (a) empower the employees at the lower rungs of the
pyramid, (b) respond to rapid competitive challenges/new opportunities,
and (c) create sustained success when a powerful leader leaves the
The pyramid is highly useful for creating
"yes" cultures of people who can quickly implement
instructions and directions of senior management. The pyramid, when used to
harness energy, is very powerful. However, the pyramid fails to
enable response or proactive idea generation -- which often happens to come
as threat and challenge of a smaller, nimbler competitor -- and it is hard
to shift to react to the new challenge without either buying (merging)
or trying to simply destroy the competitor through sheer might (bigger
is better, economies of scale, etc.). The smaller, nimbler competitor can often beat the larger
bureaucratic structured company through developing services and products
for specific market niches.
The Pyramid Model, used alone, leads to
dysfunction, chaos, and inability for leaders to recognize threats and
Organizations using the pyramid model are
implementing "Mt. Sinai Management" -- where only the guy with
the white beard who talks to the burning bush has the "vision"
for the company. As long as the constituents follow the
"commandments" of the "visionary" the company
succeeds. However, when the white bearded CEO leaves, what happens to
the company? That's right. It often fails to succeed at previous levels
because the model is systemically not supportive of the challenge facing
companies and organizations to change, grow, thrive, and provide
empowering environments. This is the problem we aim to solve.
Step 2: Meeting The
Our Solution: VQA In Motion
||VQA in Motion: Empower Your Employees.
Enabling employees through flags, motion, and change.
Putting the pyramid in motion is the first step to changing your
organization to be dynamic, rather than static, and empowering your
employees to embrace your vision for higher productivity. Each employee is
VQA enabled, meaning they can raise a flag to identify new opportunities,
challenges, and "go to the hot hand" to ensure higher percentage
of success with your sales and operations. As a result, each EMPLOYEE IS
EMPOWERED to be HIGHLY PRODUCTIVE.
employees, thriving through change, able to execute orders AND proactively
recognize new challenges and opportunities while intellectually,
emotionally, and spiritually thriving through cooperative communication...
it is now possible with V-Q-A...
Step 3: Forming a
Better Plan: VQA SUCCESS
A Better Plan: The
True VISION, Better QUESTIONS, Timely ACTION TM
Question - Action) = Sustained Success AND Empowerment of
plan for success based upon proven practices of
communication resulting in long-term higher value and profitability and
improved quality of job satisfaction.
a business model enabling your company to become truly
productive and proactive, while
empowering employees to build teamwork to create and manifest their
collective true shared VISION and through improved cooperative
processes to sustained growth and long-term success.
VISION: What is it?
QUESTION: What questions must be asked?
ACTION: Which way to turn, which actions to take now?
Without defining these three critical paths for your
organization, your organization will fail. How well have you defined
VISION? With Vision DEFINED BY YOUR TEAM in a way that INVOLVES each
member of the team, rather than DRIVEN by a board or some other marketing
or consulting group, you can ASSURE your organization of LONG TERM
How do you know how to get the ANSWERS to the RIGHT
QUESTIONS from your organizations employees? What questions do you ask?
Are you sure you're asking the right questions to drive your Vision? How
do you recognize competitive threats? How do you spot new opportunities?
How more involved are your employees when the right questions are asked?
Knowing which questions to ask, within the right structure, offers you a
MUCH HIGHER LIKELIHOOD to KNOW WHAT TO DO.
ACTION. Without it, your organization will muddle to the
bottom of the pond. If your organization is going to LEAD THE PACK, you
must TAKE TIMELY ACTION. The right action, the right time, with the right
people. How do you know which action to take? What do you use to determine
how to proceed? Without the right answers to take the right action, your
organization will fail. With the knowledge and a process to MAKE BETTER
DECISIONS, you will INCREASE PROFITABILITY.
can employees ask questions? Today, in a top-down pyramid system, a boss
will either stifle the request or steal the idea. Trust us, we've had it
happen, too! What's the alternative?
4: Building A Better Model - The Diamond- Circle ModelTM
Introducing: The Diamond-Circle ModelTM
||Instead of top-down, with the Diamond-Circle
Model, developed at ARRiiVE, the power (CEO/Board) is in the center.
Thus, the power-center. Sales
and external contacts with outside world are RED VQA power circles that
represent your 80% customers Red is key to growing your business, from the
core out. The PURPLE dots represent 20% inner circle customers, business
partners, and the core of where 80% of your business actually
happens. This also represents
the functional aspects of your company, including HR. The model varies
slightly as to who is where, by industry type, but allows for
multi-player, cross-functional teams. Combining the multi-player,
cross-functional teams with the VQA in motion play for each YELLOW diamond
results in the complete VQA plan for success.
If you wish to MAXIMIZE YOUR SUCCESS with your (outer) 20%
customers, and draw in to the 80% success-rate customers to your inner circle, now is the
time to change your model from a pyramid to the diamond-circle model. Not
only that, but the functions of the company offer more fluid response, and
a higher feeling of empowerment in the enterprise. It is a paradigm-shift of thought from top-down
to inside-out; however, the model is PROVEN SUCCESSFUL. Why not TRY
DIAMOND-CIRCLE IN YOUR ORGANIZATION AND FIND OUT, starting NOW?
can help you implement the model.
Collaboration: Contact Us and insert phrase "Beta Customer" to get
employees, responding to challenges and showing executives new
opportunities through virtual POW-WOW meetings in your virtual company lodge. What
results is VQA: True Vision, Better Questions, and Timely Action = Optimum
5: Implement VQA In Your Organization, Right Now
Start Now with VQA Experience:
VQA is an
EXPERIENCE! Employees thrive as finally WIIFM (what's in it for me)
becomes reality! Managers love it because WIIFC (what's in it for the company) is ALSO a reality.
combining adventure, creativity, and fun along with teamwork, planning,
and implementing the diamond-circle model to create a true shared VISION
and build non-bureaucratic,
processes to lead your organization into a more successful future.
coordinate the event, which combines adventure or fun and getting away
from fluorescent lights, cell phones, and pagers to focus on creating a
vision, utilizing ARRiiVE's model for business success based upon the VQA Success Plan and Diamond-Circle Success Model, and therefore coming up
with the right questions, at the right time, so you can experience timely
action and achieve your business aspirations.
introductory VQA Experience lasts 1 day. This is all it takes for us to
begin to put the VQA Model of Business Aspiration into place at your
organization (with prior consulting with your key VQA Team members). The
more extensive VQA Experience lasts between 5 - 7 days. This is usually a
follow-up session with companies who want our objective input into the
process. Just know that ARRiiVE offers at least 5 different coaching
sessions with at least 5 different experts in the fields of aspiration,
vision, leadership, cooperation, human resource excellence,
customer satisfaction, idea creation, CRM, ERP, and
to go for it in a bigger way?